Support

Getting Started

• • Your first session — the free First Rhythm sample — needs no account and no purchase.
• • BeepSync Pro is a one-time purchase that unlocks the full Boxing and MMA round system, drills and tools.
• • BeepSync Elite is an optional subscription upgrade that adds MODUS OS, Adaptive, Edge, Virtual Coach, Fight Camp tools and more.

Purchases

• • BeepSync Pro is a one-time purchase.
• • BeepSync Elite is available as a monthly or annual auto-renewing subscription.
• • All purchases are processed through the Apple App Store.

Restore Purchases

If you have already bought Pro or subscribed to Elite — after reinstalling the app or on a new device — you can restore access without paying again:

Subscriptions

BeepSync Elite subscriptions are managed through Apple, not through BeepSync. From Settings → Account & Plan, you can open Manage Elite Subscription, which hands off to Apple's subscription management.

Cancelling does not remove access immediately — your Elite access continues until the end of the period you have already paid for.

Data & Privacy

These controls live in Settings inside the app.

• • Export My Data — a locally generated JSON export of your BeepSync data
• • Clear Training Data — removes local training data, preserving app configuration and your Edge Remote Processing consent choice
• • Edge Remote Processing — turn optional Edge AI Fight Arc generation on or off
• • Privacy Policy

Common Questions

• • What devices does BeepSync support? See Getting Started.
• • How is training data handled inside the app? See Data & Privacy above.
• • Does BeepSync work offline? Yes — see Getting Started for what does and doesn't need a connection.

Contact Support

Email the current support address for app issues, purchase or subscription questions, or general support requests.

Have an idea or suggestion?

Use the feedback form for product improvements, confusing workflows, training-content observations and non-urgent issues found during normal use.